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IDProjectCategoryView StatusLast Update
0000115Sonata Switchboard[All Projects] Bugprivate2018-09-27 00:35
ReporterguestAssigned Tomrivera 
PriorityhighSeveritymajorReproducibilityalways
Status assignedResolutionopen 
PlatformVitalPBXOSCentosOS Version7
Product Version2.0.0-1 
Target VersionFixed in Version 
Summary0000115: Outbound calls fail, external transfers to the PSTN fail
DescriptionSonata Switchboard Version. Version: 2.0.3-1

The version of VitalPBX, 2.0.5-5
There are no restrictions on outgoing calls.
The ext. it is registered in protocol IAX2.

Internal calls OK.

Steps To ReproduceOutgoing calls from the Switcboard:

Issue: When you try to make an external call from the Switchboard, the phone rings, when the call is not answered, the user receives Busy Tone and a Network Busy message

External transfer from the Switchboard:

The call is interrupted, calls can not be transferred from the switchboard.

Then I present the frames from the Asterisk CLI:
Additional Informationsipserver*CLI>
sipserver*CLI>
sipserver*CLI>
sipserver*CLI>
sipserver*CLI> iax2 set debug peer 8397
IAX2 Debugging Enabled for IP: 47104
[2018-09-26 15:28:14] WARNING[20311][C-000002d9]: func_channel.c:460 func_channel_read: Unknown or unavailable item requested: 'dahdi_channel'
Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: NEW
   Timestamp: 00019ms SCall: 13020 DCall: 00000 0.0.0.0:47104
   VERSION : 2
   CALLED NUMBER : s
   CODEC_PREFS : (ulaw|alaw|g729|g723|h261|h263|h263p|h264)
   CALLING NUMBER : 22122000
   CALLING PRESNTN : 0
   CALLING TYPEOFN : 0
   CALLING TRANSIT : 0
   CALLING NAME : Sonata Switchboard
   LANGUAGE : en
   FORMAT : 4
   FORMAT2 : ulaw
   CAPABILITY : 3932429
   CAPABILITY2 : Unknown
   ADSICPE : 0
   DATE TIME : 2018-09-26 15:28:14

Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: ACK
   Timestamp: 00019ms SCall: 00889 DCall: 13020 201.206.35.106:47104
Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: ACCEPT
   Timestamp: 00003ms SCall: 00889 DCall: 13020 201.206.35.106:47104
   FORMAT : 4
   FW BLOCK DATA : 13 bytes

Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 001 Type: IAX Subclass: ACK
   Timestamp: 00003ms SCall: 13020 DCall: 00889 201.206.35.106:47104
Rx-Frame Retry[ No] -- OSeqno: 001 ISeqno: 001 Type: CONTROL Subclass: RINGING
   Timestamp: 00004ms SCall: 00889 DCall: 13020 201.206.35.106:47104
Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: ACK
   Timestamp: 00004ms SCall: 13020 DCall: 00889 201.206.35.106:47104
Rx-Frame Retry[ No] -- OSeqno: 002 ISeqno: 001 Type: CONTROL Subclass: ANSWER
   Timestamp: 02179ms SCall: 00889 DCall: 13020 201.206.35.106:47104
Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 003 Type: IAX Subclass: ACK
   Timestamp: 02179ms SCall: 13020 DCall: 00889 201.206.35.106:47104
[2018-09-26 15:28:16] WARNING[20310][C-000002da]: func_channel.c:460 func_channel_read: Unknown or unavailable item requested: 'dahdi_channel'
[2018-09-26 15:28:16] WARNING[28582][C-000002da]: chan_sip.c:24055 handle_response_invite: Received response: "Forbidden" from '"Sonata Switchboard" <sip:22122000@ip.ice.cr>;tag=as66754950'
Tx-Frame Retry[000] -- OSeqno: 001 ISeqno: 003 Type: CONTROL Subclass: BUSY
   Timestamp: 02537ms SCall: 13020 DCall: 00889 201.206.35.106:47104
Rx-Frame Retry[ No] -- OSeqno: 003 ISeqno: 002 Type: IAX Subclass: INVAL
   Timestamp: 02343ms SCall: 00889 DCall: 13020 201.206.35.106:47104
Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
   Timestamp: 00002ms SCall: 00890 DCall: 00000 201.206.35.106:47104
   USERNAME : 8397
   REFRESH : 60
   CALLTOKEN : Present
   FW BLOCK DATA : 13 bytes

Tx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: CTOKEN
   Timestamp: 00002ms SCall: 00001 DCall: 00890 201.206.35.106:47104
   CALLTOKEN : 51 bytes

Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
   Timestamp: 00003ms SCall: 00890 DCall: 00000 0.0.0.0:47104
   USERNAME : 8397
   REFRESH : 60
   CALLTOKEN : 51 bytes
   FW BLOCK DATA : 13 bytes

Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: REGAUTH
   Timestamp: 00019ms SCall: 04741 DCall: 00890 201.206.35.106:47104
   AUTHMETHODS : 3
   CHALLENGE : \x35\x30\x31\x39\x32\x34\x35\x37\x34
   USERNAME : 8397

Rx-Frame Retry[ No] -- OSeqno: 001 ISeqno: 001 Type: IAX Subclass: REGREQ
   Timestamp: 00044ms SCall: 00890 DCall: 04741 201.206.35.106:47104
   USERNAME : 8397
   MD5 RESULT : 07622273b2d64bfb6cecfcc366656489
   REFRESH : 60
   FW BLOCK DATA : 13 bytes

Tx-Frame Retry[000] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: REGACK
   Timestamp: 00060ms SCall: 04741 DCall: 00890 201.206.35.106:47104
   USERNAME : 8397
   DATE TIME : 2018-09-26 15:28:18
   REFRESH : 60
   APPARENT ADDRES : IPV4 201.206.35.106:47104
   MESSAGE COUNT : 0
   CALLING NUMBER : 8397
   CALLING NAME : Sonata Test

Rx-Frame Retry[ No] -- OSeqno: 002 ISeqno: 002 Type: IAX Subclass: ACK
   Timestamp: 00060ms SCall: 00890 DCall: 04741 0.0.0.0:47104
sipserver*CLI> iax2 set debug off
IAX2 Debugging Disabled
sipserver*CLI>
sipserver*CLI>
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2018-09-27 00:35

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Call From Sonata Switchboard.zip (2,553 bytes)

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Issue History

Date Modified Username Field Change
2018-09-27 00:35 guest New Issue
2018-09-27 00:35 guest Status new => assigned
2018-09-27 00:35 guest Assigned To => mrivera
2018-09-27 00:35 guest File Added: Call From Sonata Switchboard.zip