View Issue Details

IDProjectCategoryView StatusLast Update
0000129VitalPBX Communicator Windows[All Projects] Bugpublic2019-07-20 22:00
ReporterOrlin ShopovAssigned Torcuadra 
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionfixed 
PlatformWindowsOSWindows 7OS VersionPro
Product Version 
Target VersionFixed in Version2.1.4 
Summary0000129: VitalPBX Communicator crashes when installed on Win7 Pro PC with Unexpected error when attempted to run
DescriptionVitalPBX Communicator crashes when installed on Win7 Pro PC with Unexpected error when attempted to run
Not able to start it
Steps To ReproduceInstall on a Windows 7 PC
TagsNo tags attached.

Activities

Orlin Shopov

2019-07-16 21:19

reporter  

Untitled.png (22,250 bytes)
Untitled.png (22,250 bytes)

mrivera

2019-07-16 21:25

administrator   ~0000194

Did you execute the installation file with Administrator permissions?

Orlin Shopov

2019-07-16 21:31

reporter   ~0000195

Yes, it was installed as Administrator and the account used on computer is the Administrator's one

Orlin Shopov

2019-07-16 21:40

reporter   ~0000196

On Win10 PC the installation went smooth, but not on Win7

rcuadra

2019-07-20 13:33

administrator   ~0000198

Confirmed that it does not work in Windows 7, we are doing the investigations right away. At the moment it only works with Windows 10.

rcuadra

2019-07-20 13:52

administrator   ~0000199

We already found the issue, we hope to solve it in a couple of hours.

rcuadra

2019-07-20 16:16

administrator   ~0000200

It was corrected in version 2.1.4

Orlin Shopov

2019-07-20 19:09

reporter   ~0000201

yes, I can confirm the bug is fixed

Issue History

Date Modified Username Field Change
2019-07-16 21:19 Orlin Shopov New Issue
2019-07-16 21:19 Orlin Shopov Status new => assigned
2019-07-16 21:19 Orlin Shopov Assigned To => mrivera
2019-07-16 21:19 Orlin Shopov File Added: Untitled.png
2019-07-16 21:22 mrivera Assigned To mrivera => rcuadra
2019-07-16 21:25 mrivera Note Added: 0000194
2019-07-16 21:31 Orlin Shopov Note Added: 0000195
2019-07-16 21:40 Orlin Shopov Note Added: 0000196
2019-07-20 13:33 rcuadra Note Added: 0000198
2019-07-20 13:52 rcuadra Note Added: 0000199
2019-07-20 13:56 rcuadra Project VitalPBX => VitalPBX Communicator
2019-07-20 16:16 rcuadra Note Added: 0000200
2019-07-20 19:09 Orlin Shopov Note Added: 0000201
2019-07-20 21:58 rcuadra Project VitalPBX Communicator => VitalPBX Communicator Windows
2019-07-20 22:00 rcuadra Status assigned => closed
2019-07-20 22:00 rcuadra Resolution open => fixed
2019-07-20 22:00 rcuadra Fixed in Version => 2.1.4