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IDProjectCategoryView StatusLast Update
0000131VitalPBX Communicator Android[All Projects] Bugpublic2019-07-22 22:44
ReporterOrlin ShopovAssigned Tomrivera 
Status assignedResolutionopen 
PlatformVitalPBX CommunicatorOSAndroidOS Version9
Product Version[VitalPBX Communicator] 2.0.0 
Target VersionFixed in Version 
Summary0000131: Push notifications not working
DescriptionI can't determine whether PBX is not initiating push notifications to VitalPBX Communicator for Android or the Communicator is not processing push notifications. The effects is the phone is not receiving incoming calls after some timeout (about a minute). This makes phone practically unusable. There is no settings for keep alives, which could work on Android, regardless of possible battery drain.

The OEM softphone -- Linphone is also not working / not processing push notifications, if at all received by phone, regardless of 'Enable Push notification' setting (missing in VitalPBX Communicator, I assume the setting is always on).

The old CSIPsimple application for Android is working (receiving calls), but it uses Keep Alive technology.
Steps To ReproduceInstall Communicator on Android device, configure SIP account and try to call it after some time (when Communicator is not active).
TagsNo tags attached.



2019-07-22 15:38

administrator   ~0000202

Did you already try to enable the Background mode on "Settings >> Advanced"

Check the picture attached

Orlin Shopov

2019-07-22 18:17

reporter   ~0000203

Ok, this makes phone accepting calls, but is this a push notification through Google, or keep-alive method ?
The GSM phone reports battery usage by VitalPBX communicator for all the time from enabling the background mode.


2019-07-22 22:44

administrator   ~0000204

It is keep-alive method

Issue History

Date Modified Username Field Change
2019-07-19 21:24 Orlin Shopov New Issue
2019-07-19 21:24 Orlin Shopov Status new => assigned
2019-07-19 21:24 Orlin Shopov Assigned To => mrivera
2019-07-20 21:58 rcuadra Project VitalPBX Communicator => Sonata Billing
2019-07-20 21:59 rcuadra Project Sonata Billing => VitalPBX Communicator Android
2019-07-22 15:38 mrivera File Added: VitalPBXCommunicator - Background Mode.png
2019-07-22 15:38 mrivera Note Added: 0000202
2019-07-22 18:17 Orlin Shopov Note Added: 0000203
2019-07-22 22:44 mrivera Note Added: 0000204