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IDProjectCategoryView StatusLast Update
0000144VitalPBX[All Projects] Generalpublic2020-01-29 18:01
Reporterxiaurrehman143Assigned Tomrivera 
Status feedbackResolutionopen 
PlatformVitalPBXOSCentosOS Version7
Product Version2.3.5 
Target VersionFixed in Version 
Summary0000144: Call should to connect to same agent after hangup
DescriptionDear Support/Community....

If call hangup by any reasons, so any possibility that same caller should reach to same agent that previously call hangup.
I am using call queue in my call center....
TagsNo tags attached.



2019-11-12 22:41

administrator   ~0000242

This may depend on ring strategy defined on the queue.


2019-11-13 03:59

reporter   ~0000245

Dear sir,
Thanks for response.
Which ring strategy i need to select

Issue History

Date Modified Username Field Change
2019-10-15 04:03 xiaurrehman143 New Issue
2019-11-12 22:41 mrivera Note Added: 0000242
2019-11-13 03:59 xiaurrehman143 Note Added: 0000245
2020-01-29 18:01 mrivera Assigned To => mrivera
2020-01-29 18:01 mrivera Status new => feedback