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IDProjectCategoryView StatusLast Update
0000159Multi-Tenant[All Projects] Bugpublic2020-03-06 18:30
ReportersayedshanabAssigned Tomrivera 
Status assignedResolutionopen 
PlatformVitalPBXOSCentosOS Version7
Product Version 
Target VersionFixed in Version 
Summary0000159: Calls between tenants are not shown in the destination tenant CDR
here are my Vital pbx as it is not listed above.
Version : 2.4.0-6
 Asterisk : Asterisk 16.6.2
 Linux Version : CentOS Linux release 7.7.1908 (Core)

I connected 2 tenants with a tenant trunk on each and tried to call a specific number that is configured on the destination tenant as inbound DID. the call reached successfully and the call record appeared on the source tenant CDR but is now appeared on the destination tenant CDR. we now don't know who calls us and from which tenant.
Steps To ReproduceCreate 2 tenants ( A and B)
on Tenant B:
Create a tenant trunk on Tenant B and choose Tenant A as tenant value. after that create an outbound routes and choose the trunk you created above and make Intra-Company equal yes and pattern to call like 201 which will be the inbound DID pattern in the Tenant A
on Tenant A:
Create an inbound route and set "DID Pattern" as above 201 and choose any destination like an IVR. now all is set and you can try a call.
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Issue History

Date Modified Username Field Change
2020-03-06 18:30 sayedshanab New Issue
2020-03-06 18:30 sayedshanab Status new => assigned
2020-03-06 18:30 sayedshanab Assigned To => mrivera